How did you get started in the trade and when was it?
I started with a fire installation company in 2008 and then over the years my interest grew in the industry. I took a real interest in how chimneys work and the up-keep/maintenance of a chimney and quickly realised my favourite thing about that job was the sweeping of chimneys. I took the plunge and decided to set up my own chimney sweeping business in and I’m so pleased I did – I never looked back!
What do you like most about being a Chimney Sweep?
My favourite part is that my job never gets boring! There are new things to learn and solve almost every day. I feel genuinely excited and motivated on every job I go to and every customer I meet.
What is your favourite part of the job?
Knowing I have provided good customer service through word of my customers. I have many recommendations via word of mouth and it gives me much satisfaction knowing my customers have been happy with my services. I enjoy talking to customers ironing out any potential problems they my have and answering any questions using my experience.
What do you think makes you a good, trustworthy Chimney Sweep?
Providing good service is one of the most important things. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied.
What would you like potential customers reading this to know about you?
I genuinely care. I care about my customers and the work that I do in their homes. I mindful of the fact that I am in the privacy of their home and treat it the respect it deserves. I want potential customers to know that if they get in touch with me, my quotes will be free, honest, fair and value for money. If I am chosen to do the work, I will be punctual, clean, trustworthy and provide them with the best aftercare advice required.
What music or radio station do you listen to in your van?
I like to listen to a variety of music, depending on my mood, I am fond of Classic FM and Heart FM. On the way home its usually Smooth FM.
Favourite book, Film, TV Series?
This is easy for me – Game of Thrones. There’s nothing quite like it! I’m a massive fan of the series and have a watched all 7 series too many times to say.
When you’re not working what else do you like doing?
I have 2 young boys (and a wife!) which keeps me busy when I’m not working. We like to do a variety of things as a family like riding bikes together, making dens, trips out and watching movies. I also have a keen interest in gardening, there is nothing quite like having tranquil place to enjoy with family in the summer months. I also enjoy growing really large pumpkins for the kids to enjoy at Halloween.