Member Number
SSID:251

Flue Maid
Jan Challice
North Devon

5/5 (104)

Flue Maid
Jan Challice
North Devon

No ratings yet.

Website

Landline
01769560861

Mobile
07969996056

Address
Steps Cottage High Bickington Umberleigh
North Devon
EX379AY

Social Media

Services

  • Domestic Chimney Sweeping

Areas Covered
High Bickington,Dolton,Winkleigh,Torrington,Chulmleigh, Chittlehamton,Beaford,Lapford, Bideford, Instow, Fremington AND all surrounding Torridge & North Devon Areas.

Reviews

Comment: Highly recommend Jan at Flue Maid. She was very friendly, very thorough and spotlessly clean. Not only did she do a great job on the chimney but she also replaced the perished asbestos rope round the door. Could not recommend Highly enough

5/5

Comment: Fantastic service , so friendly , my chimney cleaned and both fireplaces ready to go and no clearing up to do . I cannot praise ‘flue maid ‘ enough and will certainly use her again and she has my full recommendation. Thank you so much

5/5

Comment: Jan was amazing & did a great job of our chimney sweep, by the time she finished the woodburner looked like new, she arrived on time was very helpful & knowledgeable & secured the seal around the door of the woodburner. Will not hesitate to book her again next year. Thanks Jan from Nick & Disa Squire

5/5

Comment: Lovely communication, flexible, friendly and professional. Obviously knows her stuff inside out.
Very happy to rate as excellent and recommend wholeheartedly.

5/5

Comment: Jan was absolutely brilliant very professional she swept our main fireplace and a wood burner.She is friendly and knowledgeable and was a pleasure to have in our home.
We would highly recommend her and will be using her in the future for all our chimneys. Thanks Jan

5/5

Comment: I rate Jan very highly, she did a good clean job and is most knowledgeable. Thank you

5/5

Comment: Extremely professional; Clean, knowledgeable and helpful.

5/5

Comment: Very punctual and professional service from Jan. Not only did she sweep the chimney but also checked over our woodburner and re-sealed our fire brick. Jan also checked our Carbon Monoxide alarm and advised about a moisture monitor for our logs to ensure we keep the flue tar free. We feel very confident about Jans work and wouldn’t hesitate to use her again or to recommend her to others.

5/5

Comment: Amazing! Quick, friendly and efficient. Jan was really thorough and conscientious with her work, great communication with what she was doing, and what needed to be done. She also left the property and fireplace spotless there was no sign of her having been there. Would recommend 100%! Fantastic service.

5/5

Comment: Excellent service. Clean. Efficient and knowledgeable. Very pleased to have had Jan come to service and sweep our Stovac wood burner. Booked for next years service already. Thank you

5/5

Comment: Jan provides an exceptional service as always. Nothing is too much trouble and she always arrives with a smile.
Jan provides us with valuable information and certificates and is always tidy in her work.
Would recommend Jan to anyone in the North Devon and Torridge areas.

5/5

Comment: Friendly professional service .
Can’t ask for anymore than that .
Have Jan on a rolling 6 monthly visit,
I know the job has been done and the certification keeps the insurance company happy.
👍

5/5

Comment: A proper job! Thank you Jan for an absolutely first class service, will use again without hesitation.

5/5

Comment: Jan was highly recommended to us by so many people. And she was brilliant. She swept and cleaned up efficiently. She.discovered that our liner was in shreds when she swept it so didn’t go ahead with the camera inspection which we had booked as there was no need. She was incredibly helpful in facilitating us getting an urgent replacement liner quotation which we have booked. She is returning to fit new firebricks to our old wood burner. She is a very nice person. Thank you Jan.

5/5

Comment: Timely, thorough, tidy and clean. Dealt with job efficiently. Would rate very highly.

5/5

Comment: An excellent service. Jan did a brilliant job - there was no mess whatsoever and I was reassured by the thorough safety check.I have booked ahead for next year.

5/5

Comment: Brilliant service. We have been using Jan for few years and also have recommended her our neighbours.

5/5

Comment: Excellent service, friendly, prompt, reliable and extremely meticulous, highly recommended.

5/5

Comment: Fantastic service.. arrived on time, professional, thorough and clean. Will definitely be recommending and already booked in for next year.
September 2021 uodate-
Once again great service. On time, works clean and gives good advice. Booked in for next year.

5/5

Comment: Prompt, efficient, knowledgeable.
Left the house spotless, and gave good advice on heating related matters. Already booked Jan's next visit. Highly recommend.

5/5

Comment: The 2nd visit from Jan and still providing fantastic service. Great communication leading up to her visit plus superb friendly customer service while she was working. Jan was very thorough, did an excellent job and was happy to answer my questions and offer advice.

5/5

Comment: Highly recommend, very professional, high standards, great service. Have now used Jan for the last three years and already booked in for next year.

5/5

Comment: Fantastic service! A very friendly and considerate sweep, she offers great advice and does a clean and efficient job.
I would highly recommend her.

5/5

Comment: Excellent, very clean and well organised professional.
Brilliant well satisfied

5/5

Comment: The first time having Jan sweep the chimney. I would recommend her service to others. She is very warm and friendly as a person. Has a professional attitude and did a good job and left the area clean and tidy. Also gave good advice for my chimney pot. I will be having Jan back for next year's sweep.

5/5

Comment: Jan did a fantastic job very thorough everything is left clean and tidy checks everything would highly recommend to others

5/5

Comment: Jan has been coming to us for a number of years and I highly recommend her her work is excellent and extremely clean everything is checked each visit and feel she is realistic in what she charges definitely a person who takes great care and attention with pride in her job

5/5

Comment: Excellent service. Jan arrived on time & was very efficient, professional & knowledgeable. I am very pleased with the standard of her work. Thank you Jan.

5/5

Comment: Excellent service on time, efficient service good advice.
Highly recommended

5/5

Comment: In a word - excellent! Jan is very efficient, very knowledgeable, and very professional. I'd highly recommend her for any flue work - open fires, rayburns, or woodburners. She was recommended to us and I'm so pleased she was.

5/5

Comment: Jan was just what I required. She texted on the way with her arrival time. Then got on with the job, leaving everything clean and tidy. I would recommend.

5/5

Comment: Friendly and reliable professional service . Jan was prompt and extremely tidy . Will definitely be calling her to sweep the chimney in future .

5/5

Comment: Thorough service of my little stove and chimney swept. Very reassured. Jan very friendly and knowledgeable. Will definitely use again

5/5

Comment: Excellent professional service from a lovely person.
Thorough and professional service with advice on maintaining safety and enjoyment of wood burner. Booked for next year too

5/5

Comment: Professional and friendly service.

5/5

Comment: Highly recommended. Clean, efficient and uses mask and safe social distancing. Excellent service and a lovely person.

5/5

Comment: Jan was extremely knowledgeable, efficient and friendly. Advice as to how to improve the wood burner was freely given and additional small repairs included in the charges.
I highly recommend Her.

5/5

Comment: Jan was excellent, very professional and highly knowledgeable. She coaxed our old solid fuel Rayburn into fighting fitness again, and we are now warm, and fume-free! Thank you, Jan.

5/5

Comment: Brilliant service from Jan will definitely use again and highly recommend. Professional and friendly service.

5/5

Comment: Very professional, complete annual wood burner service and sweep. Second visit, very happy customer. Highly recommend.

5/5

Comment: Jan came to me for the first time today. I was very impressed with her work and while doing all this this she talked all through with my 6 yr old son who was sat watching (from a distance) and he shall go tell his school all about it tomorrow.

5/5

Comment: Our first sweep by Jan yesterday and really impressed with her attention to detail, thoroughness and cleanliness. Friendly and cheerful too, what’s not to like?

5/5

Comment: Have had Jan sweep our chimney for a few years now, she is brilliant, good clean job and so efficient with useful advice too!

5/5

Comment: Our first sweep with Jan, will definitely be booking again, very clean and tidy, good communication re visit and a very nice lady!

5/5

Comment: Very efficient, friendly service. Even put up with my dog!

5/5

Comment: Excellent service from Jan. She is friendly and professional and does a good clean job. I wouldn’t hesitate to recommend her.

5/5

Comment: Very friendly, helpful and informative, gave the glass a clean which I wasn’t expecting and did a very thorough job! Would definitely recommend!

5/5

Comment: Excellent service very professional and clean highly recommend already rebooked.

5/5

Comment: Jan is very efficient and a clean conscientious worker with a good knowledge of her trade she took great care with our very old fireplace. We shall definitely be using her services again.

5/5

Comment: Jan visited us to inspect our stove and sweep our chimney - she was very professional and a lovely person too!

5/5

Comment: Jan did a really excellent job. She’s professional and so tidy. All beautifully cleaned up, no mess made at all and a pleasure to do business with. I will highly recommend Jan. Next appointment already booked. Thanks Jan. Great Job!!
Mrs A

5/5

Comment: Excellent service, lovely lady

5/5

Comment: With MAX score by 55 reviewers what more can be said. Jan is a charming lady who goes about he work professionally, cleanly and thoroughly. On time and no question goes unanswered. Brilliant !

5/5

Comment: Excellent service from a real knowledgeable professional who takes great pride in their work.

5/5

Comment: Extremely thorough clean and tidy!!!!
first time we have used Jan and have reccomended her to friends and booked for next year.

5/5

Comment: Jan is very professional and gives an excellent service. Very clean and efficient and an extremely nice person. Would definitely recommend. Thanks Jan

5/5

Comment: Jan is very professional in what she does. The work is excellent and is always left clean. She also gives us very good advice about our various heating appliances including safety advice. We would highly recommend her.
Peter C.

5/5

Comment: Excellent service . On time and cheerfull

5/5

Comment: Jan is prompt, organised and thorough. Her work is properly clean and she's pleasant and helpful. Second time she's swept this house and I'm very happy to keep asking her back.

5/5

Comment: Efficient, very knowledgeable, excellent job, work very clean and tidy, would highly recommend Jan for her 5 star service.

5/5

Comment: We have just had our chimneys swept by Jan again and we have booked her once more to come back in six months. Excellent job again, clean tidy and efficient.

5/5

Comment: Quick response to messages sent. Friendly, reliable, professional, clean and tidy sweep carried out. Look forward to seeing you again next year.

5/5

Comment: Jan did a great job sweeping my wood burner, really clean with not even a whiff of soot left in the air. There were a few small repairs needed to a cracked brick and door seal which Jan was able to do there and then. I've already booked her for next year. Highly recommended. 5+ stars.

5/5

Comment: Professional, knowledgeable and thorough. Will most certainly book Jan again next year. Arrived on time and explained all the process prior to commencing the work. Very impressed.

5/5

Comment: Jan is excellent. She is very professional yet personable and respectful of the space she works in. I totally recommend Jan.

5/5

Comment: Always excellent, tidy and on time. A brilliant sweep!

5/5

Comment: Excellent service from Jan. Very clean, tidy and helpful. Would recommend to anyone who needs there Chimney Sept. Thank You.

5/5

Comment: Efficient, professional and courteous. Second year of using Janice and booked in already for 2021

5/5

Comment: Excellent service - reminded us ahead of appointment - very punctual - explained all aspects of what she was doing and why- clean and efficient -would not hesitate to recommend

5/5

Comment: What a joy to have a lady chimney sweep. Jan is friendly, businesslike and does her job competently and professionally. I would totally recommend her, and have already booked her up for next year,

5/5

Comment: Very clean and thorough in her work. Friendly and considerate. Kept her appointment time promptly.

5/5

Comment: Competent punctual and friendly. I thoroughly recommend Jan .

5/5

Comment: Jan came highly recommended and I can see why. She answered all my questions in a very professional manner and took great care when sweeping the chimney, so not a speck of soot to be seen afterwards! I would definitely recommend her. Very good at her job and friendly too which is so important when you have somebody in your home. Will definitely be booking her again for next year.

5/5

Comment: Jan completed a very clean sweep of my chimney, the service was 5*. Jan is very passionate and knowledgable about the service she provides and I have complete peace of mind knowing we are safe to use our open fire.

5/5

Comment: Excellent service, delighted we found her. Can't recommend her highly enough.

5/5

Comment: Very attentive and professional. Friendly and very reasonable price even after having to do more than expected. Very highly recommended from us

5/5

Comment: Jan is efficient, punctual, professional and the best sweep we've ever used. Would highly recommend.

5/5

Comment: Jan was passed on to us by the previous owners of our house, and we're so glad they did. Punctual and efficient, she does no more but certainly no less than the job demands, leaving the place spotless. What's more, she's a really nice person, and we would have no hesitation in recommending her to others.

5/5

Comment: I would highly recommend Jan ‘Flue Maid’ for a superb chimney Sweep service. Punctual, efficient, clean and thorough. Needed a new baffle plate for our wood burner which Jan sorted, then re-visited to assemble back in the stove. A great job, well done & apart from that, a lovely lady.

5/5

Comment: We recently moved into our house and wanted to have our burners inspected and chimneys swept. Jan carried this out efficiently and without any mess. She was friendly and very professional. Highly recommend.

5/5

Comment: Jan provided a very professional service. Very impressed with how clean and tidy she was throughout. Gave me lots of additional information about the safe use of wood burners and also provided a full safety check at the end of the clean. Highly recommended.

5/5

Comment: Professional and friendly service, and helpful with all of my queries/questions. I would highly recommend, and will be using Flue Maid in the future

5/5

Comment: Very punctual, very clean, excellent job, third time of sweeping

5/5

Comment: Excellent service. Went above and beyond to help with emergency call out during Covid.

5/5

Comment: Always happy with the service provided by Jan.
Efficient, clean and knowledgeable.
Five stars is an honest review.

5/5

Comment: Called this lady as my local sweep let me down and It was subject to a house sale completion.

Jan arrived same day as promised, she is very neat and efficient.

Thank you so much

☺️

5/5

Comment: Thorough,efficient friendly and professional.Arrived on time very knowledgeable and left the house after cleaning up to high standard . Already booked in for next time

5/5

Comment: Cannot recommend Jan highly enough. She was really quick at responding, got to the job in great time, she did a fantastic job with the log burner and flue, and left the place immaculate. Was impressed by her knowledge and professionalism, we will be using Fluemaid from now on.

5/5

Comment: I was looking for a good, reliable chimney sweep who would cover our area and Jan (Fluemaid) was recommended. I have been extremely happy with every part of the service from initial contact, through to the actual sweeping of our chimneys. Jan is very professional, responsive, knowledgeable, thorough and provides great value for money. Everything was left immaculately clean, all necessary paperwork was completed immediately and Jan even sent a follow-up message to double check that we were happy with the service. I have no hesitation in giving a 5-star review and would highly recommend Fluemaid to anyone looking for an excellent chimney sweep service.

5/5

Comment: Great service, very knowledgeable. Jan went above and beyond in order to try and help us successfully and safely resolve an issue with our chimney. Recommended 100%!

5/5

Comment: Jan mended part of my wood burner for no extra charge!

5/5

Comment: If you are looking for a sweep who is professional, thorough, exceptionally clean, very friendly and value for money then Jan (Super sweep) definitely fits the bill.
She is very busy so don't leave it too long to get booked up!!!

5/5

Comment: Nothing too much trouble and thoroughly recommend Jan for a professional service.
Punctual, and reliable.

5/5

Comment: Used jan the last 2 years! Promt time keeping. Very clean! Taught me a lot about my log burner. Fab sweep!

5/5

Comment: I have had Jan come to clean my chimneys and flues for a couple of years now. She updates the diary each year, sends me a reminder that shes coming, and is prompt and reliable. She cleans up lovely after herself, can strongly recommend for individual homes or Holiday Complexes, like mine. x

5/5

Comment: Very clean and tidy ,nothing was to much trouble very professional ,will use Jan again .

5/5

Comment: Highly recommend Jan as a sweep. She provides great attention to detail and good value.

5/5

Comment: No hesitation in recommending the flue maid. Lovely lady, clean,tidy, friendly and efficient. Will definitely book in again. :)

5/5

Comment: Very professional,very clean and customer orientated.We cant recommended this chimney sweep highly enough.Every detail was looked into ,no stone left unturned,you cant go wrong with this chimney sweep .Thankyou Jan and ours was not the easiest of chimneys

5/5

Comment: Excellent service, Jan is both very knowledgeable and friendly on all aspects of chimneys. Proficient service and a competitive price. Booked in for next time.

5/5

Comment: A brilliant service. Extremely thorough and left place cleaner than when she started😂. Ace!

5/5

Comment: Jan is friendly, knowledgeable and professional. We were very pleased with all aspects of the service (and have booked again for next year).

5/5

Comment: We have had Jan look after our stove and flue for the second year now. She is very professional, knowledgeable and carries out a clean job. We have booked for next year and are pleased to recommend her wholeheartedly

5/5

Comment: Prompt Timekeeper. Very Professional Approach to the Job in Hand. Exceptionally clean and tidy working. I am well impressed with the Service I received, and have Booked again for Next Year.
No hesitation in recommending; Flue Maid.

5/5