Comment: We won't be using this chimney sweep again.
We used to have a great chimney sweep come out every year who would do a superb job, but unfortunately we were told he had left this year.
The "sweep" that came we could here from around the corner with the music blaring out, not what you want first thing in the morning and we had to apologise to our neighbours.
That was the first of many issues, he had thrown the rods up, not even asking us if we wanted to see the brush out the chimney pot, a tradition we enjoy every year. Then to be told 10 minutes after arrival that we had to pay more than the quoted £72, which is an absurd increase from previous years, all because our chimney "is bigger than average".
He then went on to shake his dust sheet and empty his hoover on my driveway spreading soot everywhere.
God only hopes they don't sweep the Queen's chimney to the same standard that we have received.

Rating 1/5

Comment: Sweep was only in for 10 minutes and charged £72 also the appointment was moved over half a dozen times think I could find a cheaper and better service elsewhere I wouldn’t use again

Rating 2/5

Comment: I will never use this company again! Had my chimney swept last week by them and already had to be swept again I’m guessing this is due to the sweep not even being in my house long enough for the kettle to boil, the sweep I had in after from a different company said he couldn’t believe that it had been swept this year let alone this week. To add insult to injury they charge an arm and a leg and are very hard to deal with. (Only have 1 star because you can’t put a lower rating)

Rating 1/5

Comment: This company is appalling. I'm writing a review on behalf of customers of mine that have used them to sweep their chimney and have had the room fill with smoke, soot fall down the flue after the sweep has left, baffles put in backwards, stove fire bricks broken,blockages missed and more. They are using unqualified sweeps that have been doing the job for under a year with no training and when issues have been brought up with the company they do not even offer to rectify the problem or even refund the customer. Happy to provide photos and evidence to back this up. AVOID

Rating 1/5